Where are you located?In January 2021, we moved from Los Angeles, California to Austin, Texas. All of your orders ship from our studio in the South Congress neighborhood, which is 10 minutes south of downtown.
Where is your factory?
We work with three factory partners in Vietnam, China, and Los Angeles.
We work with our overseas factories for larger production runs in our best-selling styles, and we work with our domestic factory in Los Angeles for smaller runs in limited edition styles, or to test new fits and fabrics.
Our overseas factories in Vietnam and China are high caliber, reputable manufacturing companies. They adhere to stringent and comprehensive codes of compliance for safe, comfortable working environments, and have internationally recognized ISO 9001 and ISO 45001 certifications. They are on the forefront of innovation in fabric sourcing and garment construction, and provide efficiencies in both technology and automation that help us make incredible garments, safely, with a minimal amount of waste.
The cost of every garment you purchase from us includes ethically-sourced fibers; advanced technology and automation during marking, grading, cutting, and sewing; well-compensated and cared for workforce; and regular third-party audits.
In addition to the above, we selected our overseas factories after thorough investigation and consideration of environmental impact. Our bamboo textile mill participates in the BSCI (Business Social Compliance Initiative), and produces a sustainable bamboo viscose fiber that is 100% traceable. Our cotton textile mill has a 150-yr track record of ethical & eco-conscious practices, and produces the highest quality natural fibers.
As a small company with a direct connection to our customers, every part of the manufacturing process is important to us. For the past three years, we've consistently examined, tested and optimized our sourcing & manufacturing process as we've brought the brand to life, and we will continue to bring these conversations to the forefront of our decision-making. We see this as an ongoing pursuit — continuing to fine-tune the way to make the highest quality garments, as ethically and sustainably as possible, for the most accessible price — and it's a journey we are excited to be on as we carve a path forward for our company.
What type of packaging do you use?
Packaging is another ongoing conversation as it relates to e-commerce & sustainability, and we've been through at least ten (if not more!) iterations of our own packaging, both for individual garments and for shipping orders.
At the garment level, we've switched over all of our tags (including main label, care label, hang tag) to a consolidated heat press label on the garment itself. Not only do you not have to worry about any itching or scratching from a woven label, we also decided to do away with the entire process of hang-tagging garments, when it seemed like those little tags & safety pins were getting thrown out regardless.
To barcode and protect each garment, we use custom recyclable zip bags. While they aren't quite as eco-friendly as a compostable bag (we tried those — it didn't end well for any garments exposed to heat during transport!), they are 100% recyclable and can go into the same recycling bin as your cans and bottles, and provide better protection for every garment. Many customers have also told us that they prefer to hang on to them, and re-use them for travel or clothing storage.
And, thanks to the zip bags / being able to fully protect each garment on the inside of the order, we can use kraft paper mailers to ship the orders themselves. We source our packaging from EcoEnclose, a company based in Colorado that has an amazing Sustainability Vision for all of their materials.
As a critical part of our customer experience, functional garment protection, logistics, and environmental impact, our packaging is an ongoing conversation. Please always feel free to reach out to us directly (email@example.com) with comments or questions — we'd love to hear from you.